Password Updates and Resets

The Trade Portal follows recommended best practices for Internet security:

 

The Forgot Password? link located in the Contacts tab allows the user to reset and generate a new password.

Tip

The Change Password tab in the Settings screen also allows the user to reset user names and passwords.

 

 

  1. In the Contacts tab, click the Forgot Your Password? link at the bottom.

  2.  The confirmation dialog appears:

  3. To proceed with resetting the password, click OK, and proceed to the next step.
     

  4. Or, click Cancel to quit the cancellation process, and the password will not reset.

The user who requested the password change will receive an e-mail with a randomly-generated password. At the next log-in to the Trade Portal, this user can establish a new password.

Related Topics:

Getting Started and Initial Login

Setting Up Contacts

Home Page

Trade Portal Screens

Logging Out

Role of Administrator

Settings Screen